Daktronics

Data Server RTD to XML not updating files due to permissions issue

Potential Symptoms

  • Daktronics Event Log Shows the Following
    • Problem Encountered writing to the path (file:///C:/Dak Stats Share/Scoreboard.xml): The process cannot access the file 'C:\Dak Stats Share\Scoreboard.xml' because it is being used by another process.

Environment

  • Product Family:
  • Product: Data Server version 24.2.1601.0 
  • Component: RTD to XML
  • Control System:

Cause

  • Third Party CG reading XML Files may be denying Data Server access to said output XML Files

Resolution

  • Change folder-sharing properties so "Everyone" has read access only and the Data Server Computer's User Account (i.e. DakUser, Dak, V7000) has both read and write privileges 

KB ID: 000028464

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