Daktronics

All Sport Pro: How do I add Trust of All Sport Pro Root CA

Potential Symptoms

Using browser to connect to All Sport Server and getting an error message, Your Connection is not Private.

👉The hostname allsport is used in this issue/resolution process, however it may be named differently such as D8Video-P or Venus-P. If connecting directly with an iPad it may be necessary to add .local to the address.

When first type in the address* (e.g., https://allsport  or https://allsport.local ), the browser will alert with the following: Your connection isn't private.
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Within the advanced portion of the prompt, there is usually an option to proceed (Continue to allsport (unsafe)) to the website at which point the prompt is usually not repeated.
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The address bar of the browser will continue to warn that the site is Not secure.
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Environment

  • Product: 
  • Component: Using browser to connect to All Sport Pro server. Applicable with all browsers, including Chrome, Edge, Firefox, Safari.
  • Control System: All Sport server

Cause

All Sport Pro will generate a self-signed root certificate that is unique to each install. This is a common and accepted design for HTTPS on a local network, however it will not be automatically trusted within browsers.

Resolution

The steps should be repeated on every client device that regularly interacts with All Sport Pro.

Download Root Certificate

  1. Go to the About page within All Sport Pro (via user icon in top right corner)
  2. Click Download HTTPS Certificate at bottom of page.
  3. Follow the steps below based on the client device.

Use the arrows to expand/collapse each section.

Add Trust on Windows
  1. Within the downloads view, click Open file.
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  2. Click Install Certificate...
  3. Select Local Machine for Store Location and click Next.
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  4. Select Place all certificates in the following store and click Browse...
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  5. Select Trusted Root Certification Authorities and click OK.
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  6. Click Next.
  7. Click Finish.
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  8. Click OK in the prompt for import was successful.
  9. Close all open browsers.
  10. Reopen browser and go to https://allsport  (if different, replace "allsport" with applicable hostname)

The website should now display a secure connection.

Add Trust on iPad
  1. Tap Allow
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  2. Tap Close after successful downloaded.
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  3. Go to Settings.
  4. Tap Profile Downloaded.
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  5. Tap Install.
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  6. Tap Install.
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  7. Tap Install.
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  8. Tap Done.
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  9. Go to Settings > General > About > Certificate Trust Settings.
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  10. Tap the on-off to toggle on trust.
  11. Tap Continue.
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  12. The toggle should now show as green.
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  13. All Sport Pro will now show as trusted with a padlock icon in Safari.
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Additional information: https://support.apple.com/en-us/102390 

Related Resource

Venus Control Suite: How do I configure my browser to accept the VCS certificate

KB ID: 000028379

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