Audio: No digital audio coming from sound system, SSR output wired directly to the analog run

Potential Symptoms

  • No digital audio coming out of the sound system.

Environment

  • Product: Fiber conversion box, SSR-100
  • Component: XLR cable
  • Control System: Dante

Cause

  • XLR output from the SSR-100 rack is wired directly to the analog run in the fiber conversion box.

Resolution

  • Use an XLR to XLR cable to connect the SSR-100 output to the input on the fiber conversion box.

KB ID: 000028317


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