Daktronics

LCD Digital Signage: Content is displaying on LCD upside down

Potential Symptoms

  • Image is upside down on LCD
  • VCS is showing content correct
  • DMP Monitor is showing content correct 

Environment

  • Product: LCD
  • Component: DMP-8121, DMP-8122, DMP-8124 
  • Control System: Venus Control Suite

Cause

  • LCD display was mounted upside down causing the image to display upside down as well.
    • This generally only occurs with Portrait setups, although it can potentially happen with a Landscape Setup; 
      • Landscape Rotation is configured to 0 by default
      • Portrait Rotation is configured to 90 by default 

Resolution

  • Mount the LCD in the correct physical orientation

For Temporary Operation


Follow the steps below only if the physical orientation cannot be corrected

  • Access DMP interface
    • Select Outputs
      • Sign 1 - Sign Configuration
      • Output Location
        • Note: If the display has Bezel Compensation, Rotation will be found under Bezel Compensation
      • Edit "Rotation" accordingly 
        • If Portrait - 270
        • If Landscape - 180

Alternative

  • Access DMP interface
  • Open Advanced 
  • Locate Viewport (Cntrl + f can be used to search)
    • Click the "+" sign next to Map
    • Edit "Rotation Degrees" accordingly
      • If Portrait - 270
      • If Landscape - 180

KB ID: 000027661

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