AMP Offline Troubleshooting
Topic
Environment
- Product:
- Component:
- Control System: AMP
Steps
- If the player is showing as offline in Player Monitor, confirm that the players are powered on and displaying content.
- Reboot the player to see if that brings the player back onto the network.
- If Player is offline, but appears to be working normally, contact IT Team or Networking to check the network is up and running.
AMP-450: Troubleshooting Procedures
AMP-450: Black Screen Troubleshooting
KB ID: 000027024
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