IP resetting to DHCP during power cycle; Unknown
Potential Symptoms
- Display is showing a 169.254 IP address on bootup when it should be on a static IP.
- Static IP reverts to DHCP every time power is cycled.
Environment
- Product: AF-3550
- Component: M3 Controller with 3.11.2 Firmware
- Control System:
Cause
- Unknown.
Resolution
- Ensure the IP settings for the static IP are correct and the issue isn't AF-3500/AF-3550 display communication lost after setting IP address.
- Update the firmware to the latest version per Galaxy: How do I update M3 Firmware using the M2Config software utility?
- Attempt to set the IP settings again and confirm during bootup sequence and with M2Config that it didn't revert to DHCP.
KB ID: 000026879
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