Circle K price display not updating from the POS system. POS host computer is configured for an Able sign instead of a Daktronics price sign.

Potential Symptoms

Cannot update prices using the POS system.  Can update prices manually.

Environment

Circle K store.  FL-2000 or FL-3000 price displays.  The DM-100 right port is connected serially to the host POS PC com port.

Cause

The POS computer configuration to push prices to the DM-100 is configured for an Able sign instead of a Daktronics price display.

Resolution

Work with the Circle K office support to verify that the POS configuration is set for a Daktronics price display.

For Temporary Operation

Update prices manually.

KB ID: 000026706


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