SLD display will not play content

Potential Symptoms

  • SLD display will not play content.
  • Mods will flash when first powered up but remain black after that.
  • Display will not respond to the power button or remote control.
  • Power button on the front panel of the display is purple.
  • MicrosoftTeams-image (28).png
  • Android LED is solid green even though the incoming power is 5±0.2 VDC.
  • Meetus Board 2.jpg
  • Unable to connect to the display through NovaLCT software via USB or Ethernet.
  • Unable to find MeetUs_xxxx SSID when searching for available WiFi Networks.

Environment

  • Product Family: 
  • Product: NovaStar Meetus
  • Components: SLD, MEE200
  • Control System: Conference Display System

Cause

  • MeetUs Meeting Board has failed and needs to be replaced.

Resolution

  • Replace the MeetUs Meeting Board

For Temporary Operation

  • PN A-4809245 MEE200 kit was ordered to replace the MeetUs Meeting Board for a SLD-5200 display on case 310928

KB ID: 000026558


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