When attempting to save webcam image from Venus Control Suite it is saving as a .jfif file instead of a .jpg; Windows registry problem
Potential Symptoms
- When saving the webcam image the file saves as a .jfif instead of a .jpg and cannot be viewed.
- Problem is specific to only certain workstations.
Environment
- Venus Control Suite
- Windows OS
Cause
- Windows registry problem which occurred due to a problematic Windows Update.
Resolution
- Daktronics cannot provide specific detailed instructions on resolving Windows Registry but is a common problem with multiple websites that provide detailed instructions.
KB ID: 000025803
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