NPN Series: Receiver card display showing horizontal black squiggly lines through some panels

Potential Symptoms

  • Display showing horizontal black squiggly lines through some panels
  • May be grouped or randomly scattered throughout the display
  • May be only happening on one display of multiple similar displays onsite
  • May have happened randomly after a reboot
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Environment

  • Product Family:  Video
  • Product:
  • Component:  NPN Receiver Card display
  • Control System:  Display Studio or Venus Control Suite (VCS)

Cause

  • Unknown [SPR]

Resolution

  • Unknown [SPR]
  • Escalate

For Temporary Operation

  • Can clear camera calibration, however, only do this after confirming with Display SE or if in extreme need to resolve
  • CAUTION this will remove all module calibration and reset back to factory. You might have to perform module calibration after.

KB ID: 000025396


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