Unable To Run Windows Updates On Windows Embedded or Windows 7

Potential Symptoms

  • When trying to run Windows Updates, Error 80072EFE or 80072EFD comes up.
  • Running Windows 7 or Windows Embedded.

Environment

  • Product: DMP-8000; DMP-7000; Live Book; Show Control
  • Components: Windows Updates
  • Control System: Show Control; Live Book

Cause

  • Issue with windows updates.

Resolution

  • Go to https://www.catalog.update.microsoft.com/Search.aspx?q=KB3138612 and download the appropriate stand-alone update.
  • Install and reboot the computer.

KB ID: 000024360


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