MDLS not reporting correctly to the VFC controller
Potential Symptoms
- MDLS peripherals reporting incorrectly or failed.
Environment
- Transportation
- Vanguard
- VFC controller
- MDLS (Multi Directional Light Sensor)
Cause
- Firmware update to the MDLS that the VFC couldn't recognize.
Resolution
- Update the VFC firmware.
- The VFC controller has 2 boards inside of it. The DMP (Player image) & the VIP (Video Processor).
- Link to download firmware.
- Select Transportation > Firmware > VFC-DMP505x
- Save vip-distro_xxx.xx.xx-bxxx_armel_main.deb
- Select Latest VFC.
- Save dmp.offline_x.x.x.x.x_amd64.deb.
Method 1: Updating remotely through the webpage interface page.
- DMP:
- Open an internet browser to log into the DMP board of the VFC controller.
- Type the controllers IP address followed by :80 into the address bar. Example 10.3.20.75:80
- You will be prompted to enter the password in the popup window.
- Select Firmware from the Dashboard.
- Select Update and browse to the DMP file example: dmp.offline_x.x.x.x_i386.deb.
- Click on the open button.
- Wait for it to finish 100%.
- VIP:
- Open an internet browser to log into the VIP board of the VFC controller.
- Type the controllers IP address followed by :85 into the address bar. Example 10.3.20.75:85
- You will be prompted to enter the password in the popup window.
- Select Firmware from the Dashboard.
- Select Update and browse to the VIP file example: vip-distro_xxxx.xx.xx-xxxxx.deb.
- Click on the open button.
- Wait for it to finish 100%.
- Download the firmware to your USB memory stick.
- Insert the memory stick into J3 on the back of the VFC. (Kingston brand is preferred. other brands might not work).
- Log into the VFC.
- To update the DMP do the following from the controllers menu screen:
- Select Shared
- Select Update
- Select VFC
- Select dmp.offline_x.x.x.x_i386.deb
- Select Confirm
- Wait for it to finish 100%
- To update the VIP do the following from the controllers menu screen:
- Select Shared
- Select Update
- Select Display
- Select vip-distro_xxx.xx.xxxxxxx.deb
- Select Confirm
- Wait for it to finish 100%
KB ID: 000024170
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