Presentation Could Not Be Loaded error in Content Studio, Malwarebytes issue.
Potential Symptoms
- When opening content in Content Studio, error message "The presentation could not be loaded. Path cannot be null. Parameter name: path.
- When opening content from download, error message "The presentation could not be loaded. Invalid VMPF file.
Environment
- Product Family:Software
- Product:
- Component: Content Studio
- Control System: Venus Control Suite, Venus 1500 V4
Cause
- Malwarebytes is interfering with Content Studio.
Resolution
- Uninstall Malwarebytes
KB ID: 000020250
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