ECCB mirror display delayed and blank periodically, interconnect cable loose

Potential Symptoms

  • Primary displays plays content fine, however the mirror display is delayed or blanking intermittently.

Environment

  • Product Family: Message Displays
  • Product: eCCB display 2v Setup
  • Component: Interconnect Cable
  • Control System: Web Browser User Interface

Cause

  • Interconnect cable for signal between the two displays is not secure.

Resolution

  • Reconnect the interconnect cable to both the primary and the mirror display.

KB ID: 000020211


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