FL-3000/4500, DM-100 Stuck on "Searching for connected device", Signal Wires in Server Radio Connected Incorrectly

Potential Symptoms

  • Boot up of DM-100 gets stuck on "Searching for connected device".
  • Not able to connect to radios.
  • Prices are not updating on displays.
  • DM-100 passes loopback when not connected to J-box

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-3000, FL-4500
  • Component: FLR3-1500
  • Control System:

Cause

  • Signal wires connected to wrong places on terminal block of server radio.
    • Power and ground are connected correctly.

Resolution

  • Connect wires to correct positions on the terminal block. Refer to:
    • https://www.daktronics.com/Web%20Documents/Manuals/DD2552313.pdf

KB ID: 000020046


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