Ethernet Bridge Radio (EBR) No Communications, Other Radio Frequency Device at Location Defective

Potential Symptoms

  • Ethernet Bridge Diagnostics shows interference across the entire viewable spectrum:

Environment

  • Product Family: Message Displays
  • Product: AF-3200, AF-3400, AF-3500, AF-3700, GPR, GP3, GP4, GS6
  • Component: Ethernet Bridge┬áRadio (EBR)
  • Control System:

Cause

  • Another device at or near the┬áradio has failed in a way that broadcasts signal across the entire spectrum instead of broadcasting the signal on specific frequencies like 915 Mhz or 922 Mhz.

Resolution

  • Shut off the failed RF device, verify spectrum issue resolved, replace faulty device:

For Temporary Operation

  • If powering down the faulty device to publish to sign, be aware that the faulty device may cause interference with other RF devices at location if it is turned back on.

KB ID: 000019820


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