Module blank and 7 segment indicator on module is displaying error code C5 or 1
Potential Symptoms
- Module blank and 7-segment indicator on module is displaying C5 or 1
- The part number for an 8 pin signal cable that attaches to the mod
Environment
- Product Family: Transportation
- Product: VF, VX, & VM displays
- Component: 20mm or 66mm module
- Control System: VFC-3000, VFC
Cause
- Faulty module signal connector
Resolution
- Make sure to reset the modules and verify issue persists
- Replace module signal connector.
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Part # 0A-1600-1119
Description HARN, SIGNAL, 1 DROP REPLACEMENT, 20mm harness, single plug replacement.- The replacement signal connector pigtail will have extra white addressing jumper wires installed.
- Look at the signal connector above or below the one you're replacing.
- You will match the new connector's white wires to appear like the one you are replacing.
- Same number of wires, same location as the connector you are replacing - it should match
- Removing the extra wires will ensure the new/replacement connector is addressed properly.
- Use a wire snipper to cut the extra/unneeded wires.
- Run a test pattern to visually verify the module lights up.
- Blank the test pattern.
- Run a pixel test to confirm the module is working correctly.
- Blank the display before leaving site.
KB ID: 000012512
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