Daktronics

Receiving SQLCMD returned error code: -1073741819 or 255 during installation of Venus 1500; database SQL scripts failed

Potential Symptoms

  • Install error with "SQLCMD returned code: -1073741819" or "SQLCMD returned error code: 255"
  • SQLCMD.exe - Application Error: The instruction at 0x00fa1470 referenced memory at 0x004af000. The memory could not be read. Click OK to terminate the program.
  • Error Updating Database, Microsoft SQL Server 2014 SP1 requires the latest cumulative update.
    SP1pic1.pngSQL.PNG
    • NOTE: This does not apply if the error has a value of 1.  The specified log file will contain more information in those situations.
  • Error log entry Application log in Windows Event Viewer.
    • SQLCMD.EXE crashes during the install with an exception code of 0xC0000005.
      SP1pic2.png     
  • When installing SQL getting error 
    • Microsoft SQL Server 2014 Setup
    • The following error has occurred:
      The MOF compiler could not connect with the WMI server. This is either because of a semantic error such as an incompatibility with the existing WMI repository or an actual error such as the failure of the WMI server to start.
      2020-02-27_15-35-11.png

Environment

  • Product:
  • Component: 
  • Control System: SQL database, Venus 1500 v4.22 or newer

Cause

  • During a first time install of Venus 1500 4.22, the database SQL scripts have sometimes failed due to an access denied error.

Resolution

  1. Uninstall initial installation of Microsoft SQL Server 2014.
  2. Download and install Microsoft SQL Server 2014 SP3 Express 
  3. Run Venus 1500 installer.

For Temporary Operation

  1. Download and install Cumulative Update 5 (or newer) for SQL Server 2014 Express SP1 using the following link:
    • https://www.microsoft.com/en-us/download/details.aspx?id=51186.
    • Note: Always use the x86 version.
    • Be sure to manually start Nucleus Service prior to running installation, otherwise installer may hang during "Nucleus Update: MSITimingAction" process.
    • If appears to hang, make sure all V1500 install windows are closed.
    • Running the update: Important to make sure that the NUCLEUS instance is the feature to update.
    • SP1pic4.png

  1. Run Venus 4.22 installer again.

   

KB ID: 000011123

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