Two separate gas stations change prices at the same time; Same remote address

Potential Symptoms

  • Prices randomly changing on sign.
  • Handheld changing prices on another sign at another store or across the street.
  • Handheld changing prices on another pylon or sign that is intended to be controlled separately since both are set to default security with dipswitches that are all on.
  • Different signs can also come from the same gas station. Customer wants to use two separate remotes on two separate displays.

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-3000, FL-4500, Gas Price or Petroleum Price Display, FL digit product
  • Component: Key Fob (Wireless Communication Option), Handheld, Remote
  • Control System: FLR3-100

Cause

  • The dip switch settings on the FLR3-100 handheld are set to the same unique security addressing at both site locations.

Resolution

  • Set the security DIP switches.
    1. Remove the small cover on the back of the FLR3-100 key fob.  Refer to Figure 1.
      Key fob Dip Switches.png
    2. Using a paper clip or micro screwdriver, set the switches to a unique setting. Note: Do not change switches nine or zero.
    3. Replace the back cover.
    4. Power off all pylons or displays
    5. Turn power on to display or pylon that will be synced to the specific remote
    6. Sync the Key Fob with the display as per How do I Sync the Key Fob to the FL-3000/4500 Gas Price Display?, DD2371987.
    7. Once the decimal flashes 3 times release the buttons and the new security address will be set.

KB ID: 000009737


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