Ethernet Bridge Radio (EBR) dropping communication periodically and unable to publish, radio interference
Potential Symptoms
- Unable to send out files to the display with Ethernet Bridge Radios (EBR).
- Venus 1500 may connect some times, but not others.
- Display shows time out error.
- Other devices found on radio spectrum.
Environment
- Product: AF-3200, AF-3400, AF-3500, AF-3700, GPR, GP3, GP4, GS6, GT6, GT6X
- Component: Ethernet Bridge Radio (EBR)
- Control System: Venus Control Suite (VCS), Venus 1500 V4, EBR Diagnostics
Cause
- Suspect frequency interference with the radios.
Resolution
- Set a static channel on the radio web interface.
- Select a channel with the least amount of traffic for best results.
- Non-Freewave EBRs (0A-1327-1111 and 0A-1327-1121): How to change channel on EBR 900XTR using web utility
- Freewave EBRs (0A-1327-1211): Freewave EBR: How do I change the channel using the web user interface?
- Note that with the Freewave radios the Channel needs to be set on BOTH radios.
- Note that the Freewave radios don't have the ability to check their Spectrum for interference. We can guess if a Channel is open. Or, if we are in a situation where we need to be %100 certain, a Spectrum Analyzer would need to be used onsite.
- Select a channel with the least amount of traffic for best results.
KB ID: 000007870
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