How to enable Emergency Alerts in Venus Control Suite.


  • How to enable Emergency Alerts in Venus Control Suite.
  • How do I subscribe my display to receive NCMEC AMBER Alerts in Venus Control Suite?


  • Product Family: Software and Controllers
  • Product: Venus Control Suite
  • Components: AMBER Alerts, IPAWS alerts
  • Control System: 


Steps for a child account at the display level: 

  1. Log into Venus Control Suite. See: How do I log in to Venus Control Suite.
  2. Click on Displays from the main menu.
  3. Select Emergency alerts.
    IPAWS email 2c2.png

  4. Turn the toggle to On. 
  5. Enter in the five-digit zip code you wish to display alerts for and click the plus sign to add multiples.IPAWS email 2e.png
  6. Set up the configuration for how long you want the alert to run on the display.
  7. Click Save at the top of the page.

Requirements for AMBER Alerts to work.

  • Width greater than or equal to 144 pixels
  • Height greater than 96 pixels
  • Area greater than or equal to 16,128 square pixels
  • Aspect ratio less than 5
Requirements for IPAWS alerts. 
  • Anything smaller than 110w x 32h is not advised. This would require paging of content and could be difficult to read. 
Note: If both types of alerts are on, (NCMEC/Amber & IPAWS) and an Amber Alert is issued, the NCMEC/Amber alert will show.

KB ID: DD3422366

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DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.