Gas price display does not change using FLXR radios, antenna disconnected from the Server radio

Potential Symptoms

  • Unable to change prices on the displays manually from the DM-100.
  • DM-100 shows a "Display Error No Response -5" error.
  • Power cycling the system doesn't fix it.
  • The Server radio shows less than 5 bars when it would normally show 5 bars.

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-3000
  • Component: FLXR3 radios
  • Control System:

Cause

  • The antenna has been disconnected from the Server radio either at the radio or at the antenna itself.

Resolution

    1. Power down the Server radio, displays and disconnect the DM-100 from the Server radio.
    2. Reconnect the antenna.
    3. Power up the Server radio.
    4. Power up the displays.
    5. Connect the DM-100 to the Server radio.
    6. If the DM-100 firmware is at 4.4 you may need to run Detect Displays - Unable to change prices using a newly installed DM-100 with firmware ver. 4.4, run "Detect Displays" DD4540652
    7. Verify you can update prices.

      KB ID: DD4686035


      DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

      DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

      The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.