Daktronics

Entire row on mirror face blank, ribbon cable plugged into wrong port on the Quick Connect

Potential Symptoms

  • Entire row on the mirror face is blank.
  • The corresponding row on the primary face is completely lit up.

Environment

  • Product Family: Message Displays
  • Product: AF-3700
  • Component: Module, ribbon cable, Primary interconnect Quick Connect
  • Control System: Venus 1500

Cause

  • Some signs are built such that they don't use all three ports on the interconnect Quick Connect.
  • The module is plugged into a jack on the Quick Connect that is not in use. As in, by design, there is nothing plugged into that jack on the corresponding interconnect Quick Connect on the mirror face.

Resolution

  • Note the blank row on the mirror face.
  • Look at that same row but on the primary face.
  • Pull out the module in that row that's farthest to the right.
  • Plug the ribbon cable from the Output jack of that module into the correct jack on the interconnect Quick Connect. (i.e. By convention the top row goes to the top jack, second row goes to the middle jack and so forth)

KB ID: DD4671744

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