Wrong Content on Display, Server Serial Radio and Two Client Serial Radios Set to Same Channel

Potential Symptoms

  • Sign showing content relevant to a neighboring customer.
    • May be all wrong content, or a mixture of two customers content.

Environment

  • Product Family: Message Displays
  • Product: Galaxy
  • Component: Serial Radio
  • Control System: Venus 1500 v3 or v4

Cause

  • Serial Radios intended to control two different customer signs, or signs meant to be separately controlled,┬áset to same Serial Radio┬áchannel.

Resolution

  • Change the channel on one set of Serial Radios to a different, unused channel.

For Temporary Operation

KB ID: DD4656009


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