V-link 1500/ValoCard Communication Failure although power and internet is good, Cause Unknown
Potential Symptoms
- V-link 1500/ValoCard - Communication Error in IDM.
- V-link 1500/ValoCard - Missed Upload Error in IDM.
- Unable to connect to V-link 1500/ValoCard via TCP/IP, but can connect via Direct/COM Method.
- Reset or Power Cycle of the V-link/ValoCard may temporarily restore communication.
Environment
- Product Family: Billboards
- Product: DB-1000, DB-2000, DB-2100, DB-3110
- Component: V-link 1500, ValoCard
- Control System:
Cause
- Unknown.
Resolution
- Power cycle V-link or ValoPlay card.
KB ID: DD4169133
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