Venus Accounts: How do I reset my password in Venus Control Suite?

Topic

Environment

  • Product: Venus Basic, Venus Select, Venus Professional, Venus Enterprise
  • Components: passwords
  • Control System: Venus Cloud-Based

Steps

Go to the Venus login page.

  1. Click on Forgot Your Password?
  2. Enter the associated email and click Send Email.
  3. Check your email's inbox for an email titled Venus Password Reset.  See example below. 
password reset4.png
  1. Click on the link in the email to reset your password.
  2. Enter a new password and confirm.  Use a combination of symbols, numbers and letters to make it complex. See: Venus Accounts: What are the password requirements for Venus Control Suite?
password reset5.png
  1.  Click Reset Password.
  2. Once you see that your password has been successfully reset, log In with the new password.
     password reset.png
How to reset password from My Profile.  (On-premis or locally hosted Venus only. 

Editing your profile

  1. Select the My Profile icon near your Venus username in the top right corner.
  2. Choose My Profile from the drop down. 

Screenshot 2024-04-23 160957b.png

Profile 

The password and other user information can be updated from this location. 

Screenshot 2024-04-22 130430.png

Related Resources

Venus Control Suite: I did not get the Venus password reset email

Venus Accounts: How do I log in to Venus Control Suite?

KB ID: DD3930934


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