Sign sizes and zones don't show correctly in Content Studio when making new content.
Potential Symptoms
- Sign sizes and zones don't show correctly in Content Studio when making new content.
Environment
- Show Control
- Content Studio
Cause
- Content Studio doesn't have the correct information from the player and it's setup.
Resolution
- Close Content Studio if open.
- In Display Studio, click on the top left corner's yellow box.
- Select Properties
- Then Service Configuration.
- Select the player that has the incorrect sign sizes showing in Content Studio and then click Update Server. Once finished, click OK.
- Open up Content Studio again and click New Display to confirm the right sizes are showing.
KB ID: DD3635425
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