Venus installed on a Mac running Windows Parallel, Unable to transfer database
Potential Symptoms
- Unable to install Venus database on Mac computer running Windows Parallel that has Venus 1500 v4 installed.
- Receiving "An unknown error occurred "Access to the path \\Mac\Home\Desktop\backup.nucbak' is denied" error.
Environment
- Apple Mac computer running Windows Parallel
- Venus 1500 v4
Cause
- Permissions issue.
Resolution
- Recommend installing Venus on supported Windows operating system. Refer to What operating systems are supported with the Venus 1500 software versions? DD1995806
- If user still wants to use the unsupported system, work with IT department to resolve permission restrictions.
KB ID: DD3520588
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