Venus Control Suite: How do I find helpful links, support sites, or a manual?

Topic

  • Does Venus Control Suite offer any helpful links, support sites, or a manual?
  • What information is located in the About page for Venus Control Suite?
  • Where can I find the manual for Venus Control Suite?

Environment

  • Product: Venus Basic, Venus Select, Venus Professional, Venus Enterprise
  • Components: Venus Pro Ad Grid, Venus Pro Playlist
  • Control System: Venus Cloud-Based, Venus Local

Steps

  1. Launch Venus Control Suite and log in by following How do I log into Venus Control Suite?
  2. Click the current user in the upper-right corner.
  3. Click the About tab to open the support window.
  4. Click on the provided link from the support window:
    • Read the manual: to view or print the Venus Control Suite manual
    • Search our knowledge base: to search for step by step instructions on resolving issues or answering questions
    • Request assistance through my support: submit for tech support or any customer service needs
    • Contact a trainer: for any operational, non urgent how to questions, request a callback from one of the software trainers

KB ID: DD3457869


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