Daktronics

Venus Displays: How do I enable Emergency Alerts in Venus Control Suite.

Topic

  • How to enable Emergency Alerts in Venus Control Suite.
  • How do I subscribe my display to receive NCMEC AMBER Alerts in Venus Control Suite?
 

Environment

  • Product: Venus Basic, Venus Select, Venus Professional, Venus Enterprise
  • Components: AMBER, IPAWS alerts
  • Control System: Venus Cloud-Based or hosted.
🛠️Account administrators have access to change the display's settings.

Steps

Venus Displays App

  1. Log into Venus Control Suite.  See: Venus Accounts: How do I log in to Venus Control Suite?
  2. Open Venus Display App from the Apps Menu located in the top right of the VCS landing page. Venus: My navigation has changed after updates
  3. From the Display page, select an existing display to Edit.
  4. Click on the Emergency Alerts tab. 

Enable IPAWS Alerts

  1. Select On to allow for IPAWS alerts for your display.
  2. Enter in the five-digit zip code you wish to display alerts for and click the plus sign to add multiples.
Screenshot 2023-10-31 105653.png

Amber Alerts

Select On to allow for Amber alerts on your display.
  • Exclusive Duration: Set up the duration configuration for how long you want the alert to run on the display as exclusive content.
  • Rotational Duration: After the exclusive time, set how long this should be included in the content rotation.  
  • Frequency: Set how often this alert should show within your content rotation. 
Screenshot 2023-10-31 105704.png

Save changes. 

Considerations

Alerts

  • Display width greater than or equal to 144 pixels.
  • Display height greater than 96 pixels.
  • Display total area greater than or equal to 16,128 square pixels
  • Display aspect ratio less than 5

IPAWS

  • Any display smaller than 110w x 32h is not advised. This would require paging of content and could be difficult to read. 
Note: If both types of alerts are on, (NCMEC/Amber & IPAWS) and an Amber Alert is issued, the NCMEC/Amber alert will show.

 

KB ID: DD3422366

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