How can I ensure that I receive emails from the Daktronics domain and Daktronics email addresses?

Topic

  • How do I add email addresses from Daktronics to my email safe list?
  • How do I add SoftwareActivation@Daktronics.com to my email safe list?
  • How do I add SoftwareTraining@Daktronics.com to my email safe list?
  • How can I make sure that I receive my Software Activation and Training Invitation emails from Daktronics?
  • How do I prevent emails sent to me from Daktronics from being blocked, spammed, or put in a folder before I see them?
  • Why should I allow emails from @daktronics.com to be delivered to my email address?

Environment

  • Venus 1500 V4
  • Venus Control Suite
  • Show Control System

Steps

Instructions for adding Daktronics to your email address book:
You may receive emails from Daktronics for a variety of reasons such as; to license your software, to register your software, to get credentials (username and password), to receive training information, etc...

Delivering emails presents many challenges with increased privacy and security concerns, most commonly due to viruses and spam. Images are frequently not displayed, only partially displayed, or sometimes the email is blocked altogether.

Adding the sender's email address to your address book or safe list ensures you receive email from those you trust. To help you receive those valued communications, we have provided instructions for the most commonly used email services and programs.

Please add @Daktronics.com to your email safe list by following the below instructions:

  • AOL Webmail
    1. Click on the Addresses tab in the upper right corner of the Mailbox window.
    2. Click the New dropdown menu and select New Contact.
    3. Type the email address of the new contact in the Screen Name field and click the Save button.
  • Gmail
    1. Click the Contacts link.
    2. Check the box next to the contact entry where you'd like to add additional information.
    3. Click the Edit button.
    4. Enter the information you'd like in the provided fields. If you have something to add other than what the fields indicate, click More Information.
    5. Click Save.
  • Hotmail/MSN
    1. Open your Hotmail mailbox.
    2. Select Options from the top right (next to the question mark).
    3. Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
    4. In the space provided, enter the address.
      Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).
    5. Select Add to list.
    6. Ensure the safe mailing lists box has the address you entered, and select OK.
  • Outlook
    1. From the Home tab, locate the Delete panel, and click the dropdown arrow next to Junk.
    2. Select Junk E-mail Options.
    3. Click on the Safe Senders tab.
    4. Click the Add button and type an e-mail address or Internet domain name (e.g. @daktronics.com) to be added to the list.
    5. Click OK to close out of the Add address or domain window.
    6. Click Apply.
    7. Click OK to close out the Junk E-mail Options window.
  • Yahoo!
    1. Click on the Address dropdown menu in the upper left corner of the mail screen.
    2. Select Add Contact from the address dropdown menu.
    3. Type the Email Address of the contact and click on Save Contact.

KB ID: DD3293234


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.