Touchpads not registering on the OmniSport, Lane data connection in wrong port

Potential Symptoms

  • Touchpads/Push buttons will not register on the OmniSport.
  • Getting a "?" above each lane on the OmniSport 2000.

Environment

  • OmniSport 2000
  • On Deck Pool
  • In Deck Pool
  • Lane Modules
  • Lane Extension Module
  • Wall Plate/Lane Module Interface (LMI)

Cause

  • Lane data connection is plugged into the J11 FAR END port on the OmniSport 2000.

Resolution

  • Move the lane data connection to the J10 NEAR END plug on the OmniSport 2000.

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      Additional Resources 

      KB ID: DD3209688


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