Content Studio: Dynamic Content “jitters” or “jumps around” when playing

Potential Symptoms

  • Dynamic Content "jitters" or "jumps around" when playing. In the example below, the top clock has Fixed Width Spacing Applied.  The bottom clock appears to jump around.  

Environment

  • Product:
  • Component: Content Studio
  • Control System: Display Studio (Show Control, SCS)

    Cause

    • If it is noticed that dynamic content, such as a game clock, "jitters" or "jumps around" while it is playing, it is probably an issue caused by the type of font which was selected for the content.

    Resolution

    See: Content Studio: How do I enable fixed width or mono spacing for my digits

    For more details, see below: 
    If the font being used for the content is not a fixed-width font, the differences in the widths of different characters will cause the text to appear to "jitter" or "jump around" on the display.

    In the examples, compare the following fonts. In the first font, notice how every character is the same width - even 1's and 0's. This is not the case in the 2nd font.

    Courier New (Fixed width) 09:11

    Courier New (Fixed width) 10:00

    1111

    2222

    Impact (Variable width) 09:11

    Impact (Variable width) 10:00

    1111

    2222

    8-14-2015 10-43-05 AM.png

     If using a fixed-width font, such as Courier New, the digits for the minutes and seconds on a game clock will always appear in the same place. If using a variable-width font, such as Impact or Berlin Sans, the placement of the digits for the minutes and seconds will depend on the displaying number. As the digits change, the positioning of the clock's digits will change as well.

    For a list of supported true type fonts see- SCS Media File Recommendations DD2175346

    KB ID: DD3117316


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