Cannot communicate with Galaxy Display, Loose Connection on Client Radio
Potential Symptoms
- Cannot connect to display.
- Venus 1500 displays a communication error.
- Troubleshooting via loopback test passes up until client radio.
Environment
- Product: Galaxy Message Display
- Component: Serial Radio
- Control System: Venus1500
Cause
- Tx or Rx wire is loose on TB1 in client radio.
Resolution
- Reseat wires on TB1.
KB ID: DD3007503
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