Daktronics

Photocell failure on Valo/VLink, Photocell reading present on Valo/VLink

Potential Symptoms

  • Display appears dim.
  • Photocell reading in VLMS present, but photocell failure alert in IDM.
  • Actual dim level may be 0 on auto, and may not have IDM alert.

IDM Symptom

  • Photocell Failure alert on VLink / Valo in IDM.

Environment

  • Product Family: Billboards
  • Product: DB1000, DB2000, DB3000
  • Component: VLink 1500, ValoPlay
  • Control System:

Cause

  • Unknown.

Resolution

  1. Reset the Valo/VLink following: How do I Remotely reset a V-Link or a Valo for a Billboard?, DD2189945.
  2. Further investigation with onsite service may be required if unable to resolve with the reset.

KB ID: DD2923706

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