No communication through third party USB to Ethernet adaptor, Failed adaptor
Potential Symptoms
- Unable to communicate to galaxy display using third party USB to Ethernet adapter (ASIX).
- Network settings on the adaptor are correct.
- Third party adaptor will show it is connected then state that no network cable is attached.
- Adaptor is not listed in device manager, even when plugged into a known good USB port.
Environment
- Galaxy message center
- ASIX USB to Ethernet adaptor or other third party adaptor.
Cause
- Third party USB to Ethernet adaptor has failed.
Resolution
- Replace third party USB to Ethernet adaptor with a Daktronics approved D-Link USB to Ethernet adaptor.
KB ID: DD2911562
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