Display not running at 100% brightness, Utilize alternate light source

Potential Symptoms

  • Display is not operating at 100% brightness or will hit 100% but only during certain parts of the day.

Environment

  • Product Family: Billboards, Message Displays
  • Products: DB-4000, GC6
  • Components: Multi-Directional light sensor (MDLS)
  • Control System:

Cause

  • Display set to run off of multi-directional light sensor.

Resolution

  • It is normal operation for multi-directional light sensors to not run the display at 100% all the time. If the customer would like the display to run at 100% at the cost of increased power consumption the light sensor can be changed from "CAN MULTI DIRECTION" to "CAN LUX", this will cause the display to use the ambient sensor for dimming and allow the display to run at 100% brightness most of the day.

 

KB ID: DD2790518


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