Daktronics

When trying in install a non-Daktronics related program Venus 1500 v4 Installer and Companion finder start running

Potential Symptoms

  • When trying in install a non-Daktronics related program Venus 1500 v4 Installer and Companion finder starts running.

Environment

  • Venus 1500 v4
  • Non-Daktronics Installer

Cause

  • The Windows Installer is confused on what setup.exe file it needs to run.

Resolution

  1. Delete all setup.exe files that Daktronics Venus 1500 v4 install setup files that are located on the computer, may need to search in Downloads and other folder locations.
  2. Re-run the other program installer.

KB ID: DD2585706

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