Unable to view or detect Axis video server, Axis lockup
Potential Symptoms
- Unable to view Axis video server on site-specific IP address.
- Cannot detect the Axis locally from computer on site using Axis IP Utility.
- Network LED on the Axis is not lit but Power and Status are.
- Network LED on site switch going to the Axis video server may also not be lit.
Environment
- Product Family: Billboards
- Product: DB-1000, DB-2000, DB-3000
- Component: Axis 240Q, 7014, P5512, P1357
- Control System:
Cause
- Axis video server is locked up.
Resolution
- Cycle power to the Axis.
KB ID: DD2581387
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