After a GP4 GalaxyPro display has been changed to a static IP address and then rebooted while on a network it reverts to an automatically obtained DHCP IP address.
Potential Symptoms
- Display reverts to an auto DHCP IP address from a static IP address once rebooted when connected to a network.
- Display will retain static IP address if rebooted while hooked up directly to a computer or is off network.
- In display web interface static IP address option is still selected but address in fields is different then what was set.
- In some circumstances you may receive a ping response from IP address display is trying to be set to on network even when display is not plugged in.
Environment
- GP4 GalaxyPro display
- DMP-8065
Cause
- IP address being assigned to display is a duplicate of an address already present on the network.
Resolution
- Assign display an alternate IP address.
KB ID: DD2556447
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