Unable to change price on one or more displays; Line to line cable is unplugged

Potential Symptoms

  • Unable to update price on one or more displays in the system.
    • If driver that will not update is new, will show P.11 and will not get a price.
  • DS2 & DS3 Line to line LEDs on one or more of the drivers are off when they should be lit.

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-3000, FL-4500, Fuelight, Gas, Petroleum, or Fuel Price Display, FL digit product
  • Component: Line to line cable routing
  • Control System:

Cause

  • Line to line cable disconnected from driver.

Resolution

  1. Turn power off to the displays at the breaker.
  2. Connect the line to line cable properly from driver to driver.  See Fuelight Fl-3000/4500 Line to Line Cable Installation, DD2739343 for details on proper installation or watch the video below.
  3. Restore power.
  4. Verify displays are setup and changing prices properly.

 

KB ID: DD2538989


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