New installation, Getting a Network-Related or Instance Specific error

Potential Symptoms

  • Software will not install and rolls back during installation.
  • First time installing Venus 1500 on the computer and get "Network-Related or Instance specific error".

Environment

  • Product Family: Software
  • Product:
  • Component: Venus 1500 install file
  • Control System: Venus 1500 V4.18 or Higher

Cause

  • Update/Lite version of the software¬†was downloaded, and the SQL Installer could not pull the installation files from the web to install SQL.¬†
    • Firewall may also be blocking the server query.

Resolution

KB ID: DD2450247


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