Daktronics

Galaxy display using serial radios has no communication, Serial cable from computer to J-Box is unplugged

Potential Symptoms

  • Unable to communicate to display with Venus 1500 or M2Config utility.
  • Venus 1500 may say "No Response" in alerts.

Environment

  • Product Family: Message Displays
  • Product: Galaxy, Animated Displays, Serial Radios
  • Component: DB9 Serial Cable, Radio J-box, USB to serial adapter.
  • Control System: Venus 1500, M2Config

Cause

  • Serial cable from computer to Radio J-Box is unplugged.
  • USB to serial adapter is unplugged.

Resolution

  • Re-connect cable from serial port to signal converter (J-Box).

KB ID: DD2255594

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