The line spacing between lines of text is removed when playing out on the display in Venus 1500 v4.15 and the text lines scrunch together.
Potential Symptoms
- The line spacing between lines of text is removed when playing out on the display in Venus 1500 v4.15 and the text lines scrunch together.
Environment
- Venus 1500 (4.15, 4.16, 4.17)
- Windows OS
Cause
- This only happens when using Venus Type fonts and adding line spacing, the controller defaults to 1 line of space between lines of text.
- This can happen whether there is two lines of text type directly on the layout or two lines of text in one single text box.
- The line spacing attributes were not added to any M2/M3 controller types since 4.14.2 when using Venus Type Fonts.
Resolution
- Update to the latest version of Venus 1500 v4.18 or greater.
Work Around
- Use a single text box per line of text needed when using Venus Type Fonts.
KB ID: DD2241518
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