When trying to install v4 software from CD getting a error unable to install on a 64 bit system
Potential Symptoms
- When trying to install v4 software from CD getting a error unable to install on a 64 bit system.
Environment
- Venus 1500 (4.2)
Cause
- Venus 1500 v4.0 - 4.3 did not have 64 bit support. Venus 1500 v4 did not obtain 64 bit system support until 4.4.0 released in May 2009.
- Venus 1500 v4.0 - 4.8 did not have Windows 7 support. Venus 1500 v4 did not obtain Windows 7 OS support until 4.9 release in February 2010.
Resolution
- Follow DD1993540 on how to download the latest version of Venus 1500 v4.
KB ID: DD2191257
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