Getting "The SQL Server service failed to start" when trying to install Venus 1500 v4 software.
Potential Symptoms
- Getting "The SQL Server service failed to start" when trying to install Venus 1500 v4 software
- NOTE: Do Not Close this error or you will have to start the SQL setup all over again.
Error:
Microsoft SQL Server 2005 Setup
"The SQL Server service failed to start. For more information, see the SQL Server Books Online topics, "How to: View SQL Server 2005 Setup Log Files" and "Starting SQL Server Manually.""
Environment
- Product Family: Software
- Product:
- Component:
- Control: Venus 1500 (4.15), M3
Cause
-
When software installs the SQL Server, it configures the SQL Server (NUCLEUS) as a Network Service. On some computers the SQL can start and run as Network Service while others can not.
Resolution
Step 1: Do not close out of install error, leave open while you follow the next steps. (Screen shot below)
Step 2: First try to manually start the SQL Server (NUCLEUS) following How do I manually start, restart, or stop the SQL Server (NUCLEUS), Daktronics Fusion and Daktronics Nucleus Server services?, DD2236444.
- If you get error "The SQL Server (Nucleus) service on local computer started and then stopped. Some services stop automatically if they have no work to do, for example, the performance logs and alerts services." (Screen shot below), follow Receiving "Windows could not start the SQL Server (NUCLEUS) service on Local Computer" when trying to open Venus 1500 v4 software, DD2004044 to change the Service to Local System.
Step 3: Try starting service again.
- Once the service is started, click Retry on the Install Error or start the Install again.
KB ID: DD2174813
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