Tripp Lite UPS unable to communicate with VFC-3000

Potential Symptoms

  • UPS communication loss to VFC-3000.
  • Communication protocols for UPS's have no standard.

Environment

  • Product Family:  Transportation
  • Product:  VF, VS, and VL series displays
  • Component:  VFC-3000, Tripp Lite UPS Smart 2200 RMXL2U
  • Control System:  Vanguard software

Cause

  • Tripp Lite UPS (Smart 2200 RMXL2U & Smart 1100 RM1U is not supported with VFC-3000.

Resolution

  • Unable to show UPS status in peripheral list.
    • UPS won't be monitored but will supply backup power for the controller and other devices plugged into it.

KB ID: DD2165980


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