DataMaster (DF series) Gas Price Display, Nine on the 9/10ths is not displaying correctly

Potential Symptoms

  • Nine on the 9/10ths is not displaying or is not fully lighting even though the LED test is working on the 9/10s.
  • Issue is only present on a particular line setting (i.e. if display is set to a different line # via dip switches the 9 on the 9/10ths lights up).
  • Handheld is not displaying the 9/10ths but instead displays one of the following: 1/10ths, 2/10ths, 3/10ths, 4/10ths, 5/10ths, 6/10ths, 7/10ths, or 8/10ths.
  • If plugging in the 9/10s digit output from the driver to one of the 7 segment digits.
  • The output shows as another number besides 8. (It should be an 8), if plugging the 9/10s output from the driver to one of the 7 segment digits.

Environment

  • DataMaster
  • DF-1020, DF-2000, DF-2009, DF-2100, DF-2109, DF-2300, DF-4000
  • DM-100 handheld controlled Version 4.0 or lower (FLR-1500, FLD-2000 kits)
  • Gas, Petroleum, or Fuel Price Display, DF digit product

Cause

  • The DM-100 handheld version 4.0 or lower allowed for adjusting the 9/10s digit.  The 9/10s was accidentally adjusted.
    Nine tenths Set wrong on DM-100.png

Resolution

  • Set the price and the 9/10s value.
    1. Press the ENTER/EDIT button to modify the price line that does not have the 9/10s set properly.
    2. Press any of the number keys to edit the price value for this line and press the Down Arrow button until you get to the 9/10th's setting.
    3. Press the ENTER/EDIT once both price and the 9/10's value is set.
    4. Press the DISPLAY SEQUENCE button (located in the top right of the DM-100) to send updated prices out to the sign.

KB ID: DD2120103


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.