Daktronics

Venus 1500: Receiving SQLCMD returned error code: 1 during version 4 installation, Server not started.

Potential Symptoms

  • When installing Venus 1500 v4 get an error:
    • SQLCMD returned error code: 1
    • Log File: C:\Program Files\Daktronics\Nucleus Server\Logs\Install\Server Configuration.log

Environment

  • Product:
  • Components: Windows XP, Windows 7
  • Control System: Venus 1500 v4

Cause

  • Nucleus Log and Database were not attached after manually installing SQL Server 2005 or SQL Server (Nucleus) is not started. For more details or info on the error, follow the pathway in the error, and view the log file indicated in the error. The log will provide an error, and may need to be further researched within the Knowledge Base.

Resolution

Step 1: Run the Nucleus Database Diagnostics Utility.

  1. Go to the following web location:
  2. Click Save As, and save ZIP File to the Desktop.
  3. Right-click the Nucleus Database Diagnostics.zip and choose Extract all.
  4. Click Finish or Next.
  5. Double-click and run the Nucleus Database Diagnostics utility.
  6. Click Repair next to any databases that are labeled as Offline or click Attach.
  7. Once they say attached, close Nucleus Database Diagnostics utility.
    nucdatadiagtool.png
Step 2: Restart the SQL and Daktronics services.

KB ID: DD2053592

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