Venus 1500 software will launch, but one or more components will not open such as content studio or media kit, it prompts to register.
Potential Symptoms
- Venus 1500 software will launch, but one or more applications will not open such as content studio or media kit, it prompts to register.
- Venus 1500 prompting for registration after registering the software.
Environment
- Venus 1500 Version 4
Cause
- License code was copy and pasted into the registration window. Occasionally it will not copy in the correct format and will not register all components of Venus 1500.
Resolution
- Update to the latest version follow: How Do I Update or Download Venus 1500 V4 software?, DD1993540
- Note - If utilizing 56K Dialup communications you will need to utilize Venus V4.19.2
KB ID: DD2014912
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